Certificate in Executive and Personal Assistant Roles

150,000 USh

Teacher	Administrator
Last Update	08/25/2023
Completion Time	4 hours 8 minutes
Members	0

Course
Reviews

Professional Certification Paid

Module One: Getting Started
- Workshop Objectives
Module Two: Working with Your Manager
- Adapting to Their Style
- Getting Your Responsibilities Defined
- When to Take the Initiative
- Module Two: Review Questions
  
  10 xp
Module Three: Administrative Soft Skills
- Social Intelligence
- Basic Business Acumen
- Office Management
- Active Listening
- Module Three: Review Questions
  
  10 xp
Module Four: Effective Time Management
- Calendar Management
- Prepare for Changes and Surprises
- Keeping Others on Track
- Urgent / Important Matrix
- Module Four: Review Questions
  
  10 xp
Module Five: Meeting Management
- Creating an Agenda
- Keeping Minutes
- Keeping the Meeting on Time
- Variations for Large and Small Meetings
- Module Five: Review Questions
  
  10 xp
Module Six: Tools of the Trade (I)
- Email Protocol
- Office Machinery
- Computer and Software Skills
- Communication Skills
- Module Six: Review Questions
  
  10 xp
Module Seven: Tools of the Trade (II)
- Phone and Voicemail Etiquette
- Word Processing
- Business Writing
- Internet Research
- Internet Research
- Module Seven: Review Questions
  
  10 xp
Module Eight: Being an Effective Gatekeeper
- Filtering Data and Information
- Learn to Say No
- Dealing with Difficult People
- Recognize the Tricks
- Module Eight: Review Questions
  
  10 xp
Module Nine: Organizational Skills
- Prioritizing Your Workload
- Goal Setting
- Plan for Tomorrow, Today
- Staying on Track
- Module Nine: Review Questions
  
  10 xp
Module Ten: Confidentiality Guidelines
- Your Confidentiality Duty
- Be Diplomatic and Discreet
- Keeping Data Secure
- What to Do in Sticky Situations
- Module Ten: Review Questions
  
  10 xp
Module Eleven: Special Tasks
- Project Management
- Trade Shows
- Interacting with Clients
- Social Media Management
Module Twelve: Wrapping Up
- Words from the Wise
- End of Course Certification

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